Privacy Policy

Privacy Policy for EQI Solutions

1. Introduction

Welcome to EQI Solutions Pty Ltd website! We are committed to safeguarding your privacy and handling your personal information responsibly. This privacy policy outlines how we collect, use, disclose, and protect your data. By using our website, you agree to the terms outlined below.

2. Types of Information We Collect

We collect the following types of personal information:

> Contact Information: Names, addresses, phone numbers, and email addresses.
> NDIS Participant Details: Information related to NDIS participants, including their NDIS number, support needs, and goals.
> Health Information: Relevant health details necessary for providing NDIS services.
> Website Usage Data: Non-identifiable information collected through cookies and analytics tools.

3. How We Collect Information

We collect information in the following ways:
> Directly from You: When you fill out forms, contact us, or use our services.
> Automatically: Through cookies and tracking technologies when you visit our
website

4. Purpose of Collection

We collect and use your information for the following purposes:
> Service Provision: To deliver NDIS services and support.
> Communication: To respond to inquiries, provide updates, and share relevant
information.
> Improvement: To enhance our services and website functionality.
> Legal Compliance: To meet our legal obligations.

5. Storage and Security

We take reasonable steps to protect your personal information:
> Secure Storage: Your data is stored securely, both physically and electronically.
> Access Control: Only authorized personnel have access to your information.
 Data Retention: We retain data only as long as necessary for the stated purposes.

6. Access and Correction

You have the right to access and correct your personal information. Contact us if you need
assistance.

7. Third-Party Disclosure

We do not sell, trade, or transfer your information to third parties without your consent,
except as required by law

8. Cookies and Analytics

Our website uses cookies for analytics and functionality. You can adjust your browser
settings to manage cookies.

9. Complaints and Contact

If you have concerns about your privacy, please contact us:

Email: hello@eqisolutions.com
Phone: 1300 907 807

10. Updates to this Policy

We may update this privacy policy periodically. Check our website for the latest version.