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Welcome to EQI, where empowerment meets possibility, and your journey towards a brighter, more fulfilling life takes centre stage. As part of our commitment to transparency and participant-centred support, we present a guide to the terms and conditions that govern our NDIS Support Coordination services. At EQI, we believe in empowering you not just with support but with clear insights into how we work together to turn your aspirations into reality.
At EQI, our terms and conditions are rooted in the principle of participant empowerment. We believe that every individual deserves personalised support, and our commitment is to align our services with your unique needs, goals, and aspirations.
Communication is the bedrock of trust. We pledge to communicate openly and transparently about our services, processes, and any relevant updates. Our aim is to ensure that you are well-informed and confident in every step of your NDIS Support Coordination journey with EQI.
Your privacy is paramount. EQI is dedicated to upholding the highest standards of privacy and confidentiality. We strictly adhere to privacy laws and regulations, ensuring that all your personal information is handled with the utmost care and respect.
We champion the principle of participant choice. Our terms and conditions affirm your right to choose the services and providers that align with your goals. EQI is here to facilitate your choices, supporting you in exercising control over your NDIS Support Coordination journey.
Your goals are our compass. EQI is committed to collaboratively developing a goal-centric support plan that maps your journey toward success. Our terms and conditions emphasize the importance of aligning our services with your aspirations, ensuring a tailored approach to your unique needs.
We understand that needs evolve. EQI’s terms and conditions recognise the dynamic nature of your journey. We are committed to offering flexibility in our services, adapting to changes in your goals and requirements to ensure ongoing support and empowerment.
EQI is dedicated to continuous improvement. Our terms and conditions underscore our commitment to actively seeking feedback, reflecting on our practices, and making enhancements to better serve you. Your experiences are invaluable in shaping the excellence of our services.
Integrity is at the heart of our operations. EQI’s terms and conditions emphasise ethical conduct in all aspects of our support coordination services. We prioritise honesty, fairness, and professionalism, fostering a trusted and respectful partnership with every participant.
As you embark on your NDIS Support Coordination journey with EQI, our terms and conditions serve as a compass, guiding our shared commitment to your empowerment. Each clause is crafted with the intent to uphold your rights, honour your choices, and propel you toward a life filled with possibilities. Join EQI, where the terms and conditions aren’t just legalities but a testament to our promise of participant-centred, empowering support coordination. Your journey begins with clarity, transparency, and the assurance that with EQI, your aspirations are not just supported—they are celebrated and transformed into reality.
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EQI Solutions PTY LTD show respect to the Traditional Custodians of the land throughout Australia, recognising their ties to community, land, and sea. We show respect to their elders of the past, present, and emerging, and extend this respect to all Aboriginal and Torres Strait Islander communities today and every day.
© 2024 EQI Solutions Pty Ltd. ABN 53 617 208 232.
