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We pledge to center our efforts around the unique needs and aspirations of each NDIS participant. Our interactions, decisions, and services will always prioritize the well-being and goals of the individuals we serve.
Every participant deserves to be treated with the utmost respect and dignity. We are committed to fostering an inclusive and compassionate environment where diversity is celebrated, and everyone is valued for who they are.
Open and transparent communication is the foundation of trust. We will communicate clearly, honestly, and respectfully with participants, their families, and our colleagues, ensuring that information is shared in a timely and understandable manner.
We understand the importance of privacy in building trust. All information shared with us, whether personal or confidential, will be handled with the utmost care and in accordance with relevant privacy laws and regulations.
Our team is dedicated to maintaining the highest standards of professionalism in all interactions. This includes punctuality, reliability, and a commitment to continuous learning to enhance the quality of our services.
We believe in empowering participants by providing them with information and education. This enables them to make informed decisions about their lives, fostering a sense of independence and self-determination.
The safety and well-being of our participants are paramount. We are committed to creating and maintaining a safe environment, identifying, and mitigating risks, and promptly addressing any concerns related to the welfare of participants.
We take responsibility for our actions and outcomes. In the spirit of continuous improvement, we actively seek feedback from participants and stakeholders, using it to enhance the quality and effectiveness of our services.
Integrity is the cornerstone of our conduct. We adhere to the highest ethical standards in all our interactions, ensuring that our actions reflect the principles of honesty, fairness, and integrity.
We recognize the value of community and actively engage with stakeholders to foster collaboration and mutual understanding. By working together, we contribute to the creation of a supportive and inclusive community for NDIS participants. By embracing and embodying these principles, we, the EQI team, commit to upholding the highest standards of conduct in our pursuit of supporting and empowering NDIS participants on their journey to a fulfilling and meaningful life.
Accredited
NDIS
Provider
EQI Solutions PTY LTD show respect to the Traditional Custodians of the land throughout Australia, recognising their ties to community, land, and sea. We show respect to their elders of the past, present, and emerging, and extend this respect to all Aboriginal and Torres Strait Islander communities today and every day.
© 2024 EQI Solutions Pty Ltd. ABN 53 617 208 232.
